Terms of Service

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmations, reminders, project updates, service notifications, and marketing communications about our pool design, consultation, and build services to customers and leads who have explicitly opted in via our website consultation forms (or provided recorded verbal consent). Opt-in is collected via web forms with dedicated optional checkboxes for SMS consent. Messages are directly related to the services requested.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you the message. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, provide consent as you did initially.

3. Support Information: If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to info@californiapools.com or call (800) 282-7665 during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and project interactions. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the “Site”) is owned and operated by California Pools (“COMPANY,” “we” or “us”), a pool construction franchisor with multiple franchise locations. By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services or franchise locations.

Accessing the Site, in any manner, constitutes use of the Site and your agreement to these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions. We will post the revised Terms on this website. By continuing to use the Site after changes, you accept the Terms as modified.

Disclaimers

The information, products, and services offered on or through the Site (including pool design, consultation, and build services) are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

We may provide links to third-party sites or franchisee sites. Our linking does not imply endorsement. We are not responsible for the content or practices of such sites.

You agree to indemnify and hold harmless California Pools, its affiliates, franchisees, officers, directors, agents, and employees from any claims, damages, liabilities, costs, and expenses arising out of your breach of these Terms.

Termination

We reserve the right to terminate or suspend your access to the Site if we determine you have violated these Terms. Upon termination, you must cease all use of the Site.

Governing Law

These Terms of Service shall be governed by the laws of the State of Texas. Any dispute shall be resolved exclusively through binding arbitration in Travis County, Texas.

Changes to Terms of Service

We may update these Terms periodically. The latest version will always be available on this website with the effective date.

Contact Us

California Pools
Phone: (800) 282-7665
Email: info@californiapools.com
Address: 141 E. Mercer St. Suite A1, Dripping Springs, TX 78620

By using our website and services, you consent to these Terms of Service.